Bali Beauty Center Privacy Policy

Last updated: August 2025

Bali Beauty Center
Jl. Sunset Road No.123, Seminyak, Bali, Indonesia
📞 WhatsApp: +62 812-3456-7890
✉️ Email: [email protected]

1. What personal information do we collect?

When you register, inquire, or fill out a form, we may collect your:

  • Name

  • Email address

  • Phone number / WhatsApp number

  • Treatment interest or skin concern

2. When do we collect information?

We collect data when you:

  • Fill out our lead forms or booking forms

  • Message us via WhatsApp, Instagram, or Facebook

  • Opt-in to a promotion or special offer

  • Interact with our ads or landing pages

3. How do we use your information?

We may use your information to:

  • Confirm appointments or send booking reminders

  • Follow up with you about treatments and offers

  • Respond to questions or support requests

  • Share occasional promotions via WhatsApp or email

  • Analyze engagement to improve our services

4. How do we protect your information?

Your data is:

  • Stored in secure CRM and automation tools (e.g. GoHighLevel)

  • Accessible only to trained staff and admin users

  • Never sold, rented, or disclosed without consent

  • Transmitted using industry-standard encryption (SSL)

5. Use of Cookies & Pixels

Our website and landing pages may use cookies or tracking pixels (e.g. Facebook Pixel, Google Analytics) to:

  • Understand visitor behavior

  • Improve advertising relevance

  • Retarget past visitors with personalized ads

You can control cookie settings via your browser.

6. Third-Party Disclosure

We do not sell or trade your personal data.

We only share information with trusted platforms (Meta, WhatsApp, CRM tools) for booking, remarketing, or support purposes.

7. WhatsApp & Facebook Messaging

By submitting your contact details, you agree to be contacted via WhatsApp and/or Facebook by Bali Beauty Center for follow-ups, reminders, and promotional messages. You can opt out at any time.

8. Retargeting & Advertising

We may use:

  • Facebook Custom Audiences

  • Instagram Engagement Retargeting

  • Google Ads & Analytics
    to serve relevant ads based on your past interactions.

We do not upload or share your private info externally — all data is hashed, protected, and used for internal optimization only.

9. Your Privacy Rights

You may:

  • Request to access, correct, or delete your personal data

  • Opt-out of WhatsApp, SMS, or email communications

  • Contact us for privacy concerns at: [email protected]

We respond to all privacy-related requests within 7 business days.

10. Compliance

We comply with:

  • Indonesian data protection regulations (UU PDP)

  • Facebook & Google Advertising Policies

  • General data security and confidentiality standards

The spirit of GDPR and Fair Information Practices

11. Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. Latest version will always be posted here.